Privacy Policy — Planet Construction & Roofing Network

Your privacy matters to us. This Privacy Policy explains what information Planet Construction and our affiliated Roofing Network division collect, how we use it, how we protect it, and your rights as a visitor, customer, or contact. We are committed to plain-language transparency — no confusing jargon.

1. Who We Are — Our Family of Companies

This Privacy Policy applies to two related entities operating under common qualifying leadership and ownership:

Both entities operate with unified data handling standards. Roofing Network also maintains its own standalone Privacy Policy at roofing-network.com/privacy-policy for site-specific visitors.

2. What Information We Collect

A. Information You Provide Directly

When you contact us, request a structural assessment, submit a quote form, or sign a construction contract, we collect:

• Contact details: Name, phone number, email address, property address, and billing address.
• Project specifications: Property type, structural engineering findings, 40-year milestone notices, architectural plans, site photographs, and specific trade scopes.
• Quote request submissions: Preferred project timeline, architectural drawings, condominium association contact persons, and referral source.
• Communications: Project correspondence, site inspection logs, email exchanges, and phone records.
• Payment information: Payment transaction references. We do not store credit card or bank account numbers; all payments are processed through PCI-compliant merchant processors.

B. Information Collected Automatically

When you navigate our website, our servers and analytics partners automatically log standard diagnostic data, including IP address, browser type, device specifications, operating system, pages visited, time spent per page, and referral URLs.

C. Information from Third Parties

To accurately prepare building permits and structural proposals, we may consult public property records (Broward, Miami-Dade, and Palm Beach Property Appraisers), aerial imagery, and municipality permit histories.

3. How We Use Your Information

We use your data solely for legitimate construction contracting and business operations:

• Project Fulfillment: Preparing detailed material takeoffs, structural bids, permit applications, and engineering submittals.
• Client Communication: Providing schedule updates, site supervisor dispatches, milestone inspection sign-offs, and warranty documents.
• Permit & Code Compliance: Filing building permit packages with South Florida municipal building departments and scheduling mandatory threshold/structural inspections.
• Customer Care: Answering warranty inquiries and maintaining long-term maintenance records.

4. How We Share Your Information

We never sell, rent, or trade your personal information to third-party data brokers. Information is shared strictly when required for project completion:

• Between Affiliated Divisions: Between Planet Construction and Roofing Network when a project involves combined general contracting and specialized roofing scopes.
• Licensed Engineers & Municipalities: With Florida-licensed structural engineers, architects, and municipal building officials reviewing your permit filings.
• Vetted Subcontractors & Suppliers: With trade specialists and material manufacturers delivering concrete, structural steel, or impact glazing to your jobsite.
• Legal & Insurance Authorities: When required by Florida law, court subpoenas, or insurance claim verifications requested by the property owner.

5. Data Retention

In compliance with Florida construction lien statutes and Florida Department of Business and Professional Regulation (DBPR) rules, contracts, engineering plans, permits, and payment records are maintained for a minimum of seven (7) years following final certificate of completion.

6. Cookies and Tracking Technologies

Our website utilizes standard session and analytics cookies to ensure fast page load performance, secure contact form submissions, and aggregated visitor insights via Google Analytics. You may disable cookies in your browser settings at any time without restricting your access to website content.

7. Your Privacy Rights

Under Florida law and standard commercial practice, property owners and site visitors have the right to:

• Request a copy of the personal information we maintain regarding your project.
• Request correction of any inaccurate contact or property records.
• Opt out of marketing communications or follow-up notifications.

To exercise these rights, email office@planetconstructionservices.com or call (754) 301-6747.

8. SMS and Text Message Communications

If you provide a mobile phone number and opt in to text messaging for project updates or dispatch notices, you may receive SMS messages regarding crew arrival times, inspection schedules, or estimate confirmations. You can opt out at any time by replying STOP. Message and data rates may apply.

9. Contacting Our Data & Privacy Office

If you have questions regarding this Privacy Policy or how your project data is handled, please reach out directly:

Planet Construction Services
1500 NE 51st St, Fort Lauderdale, FL 33334
Phone: (754) 301-6747
Email: office@planetconstructionservices.com
Hours: Monday – Sunday, 8:00 AM – 8:00 PM